Welcome to HMB Corporate Services Provider L.L.C. (“HMB”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website, hmbgroup.ae, and your engagement with our corporate and business support services.
By accessing our website, submitting an enquiry, requesting a consultation, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About HMB
HMB Corporate Services Provider L.L.C. is a UAE-based corporate services provider offering business and administrative support services, which may include:
- UAE company formation and business setup
- Free-zone and mainland company setup assistance
- Trade licence and related government services
- PRO services
- Visa and immigration processing assistance
- Corporate bank account support
- Corporate compliance and administrative support
- Tax and accounting-related services
- Other corporate and government-related services agreed with the client
Specific services available to a client depend on the applicable proposal, quotation, engagement, and government or third-party requirements.
2. Use of Our Website
You agree to use hmbgroup.ae only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Submit false, misleading, or unauthorised information
- Attempt to gain unauthorised access to our website or systems
- Introduce malicious software or harmful code
- Copy, reproduce, or commercially exploit website content without our written permission
- Interfere with the operation or security of the website
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
3. Service Information
Information published on our website is provided for general informational purposes.
Service descriptions, estimated processing times, government fees, licence costs, visa requirements, banking requirements, and other information may change because of changes made by government authorities, free zones, banks, regulators, or other third parties.
A website description does not constitute a binding quotation or guarantee of a particular service outcome.
The exact scope of services, professional fees, government fees, exclusions, and payment terms will be confirmed through the applicable quotation, proposal, invoice, or engagement agreement.
4. Company Formation Services
HMB may assist clients with UAE company formation and related procedures.
Our assistance may include:
- Business activity and structure guidance
- Application preparation
- Document coordination
- Licence application support
- Government or free-zone submissions
- Follow-up and administrative coordination
Approval of a company, business activity, trade licence, establishment card, visa, or other government document is ultimately subject to the relevant authority’s requirements and approval.
HMB does not guarantee approval where the decision is controlled by a government authority, free zone, bank, immigration authority, or other third party.
5. PRO Services
PRO services may involve government, immigration, labour, licensing, documentation, and administrative procedures.
Processing times may vary depending on:
- Government authority processing times
- Document completeness
- Client responses
- Appointment availability
- Public holidays
- Regulatory changes
- Third-party processing
HMB will make reasonable efforts to coordinate and process applications efficiently but cannot guarantee processing times controlled by external authorities.
6. Visa Processing
HMB may provide assistance with UAE visa applications, renewals, cancellations, status changes, and related immigration procedures.
Visa issuance and approval are subject to the requirements and decisions of the relevant UAE authorities.
Clients are responsible for providing accurate and valid documents and information.
HMB is not responsible for delays, rejections, cancellations, or additional requirements imposed by immigration or other government authorities.
7. Corporate Bank Account Support
HMB may assist clients with corporate bank account applications, including document preparation, application coordination, and communication support.
Bank account approval is solely determined by the relevant bank or financial institution.
HMB does not guarantee:
- Account approval
- A particular bank
- A specific account type
- A particular banking facility
- A specific processing time
- A particular banking relationship
Banks may request additional documents, conduct compliance checks, or decline an application based on their internal policies and regulatory requirements.
8. Client Responsibilities
Clients are responsible for providing accurate, complete, and current information and documentation.
You agree to:
- Provide genuine and valid documents
- Provide accurate personal and business information
- Respond to requests for documents or information promptly
- Inform HMB of any relevant changes to your information
- Cooperate with government, banking, immigration, and compliance requirements
- Pay agreed professional fees and applicable government or third-party charges on time
HMB may suspend or delay services where required information or documents have not been provided.
9. Fees and Payments
Professional fees and government or third-party charges will be communicated to the client through the applicable quotation, proposal, invoice, or agreement.
Unless otherwise agreed:
- Government fees and third-party charges are separate from HMB professional fees.
- Fees must be paid according to the agreed payment schedule.
- Additional government or third-party charges arising from changes in requirements may be payable by the client.
- Work already performed may not be refundable where permitted by applicable law and the agreed engagement terms.
Any refund eligibility will be determined according to the applicable quotation, agreement, service terms, and circumstances of the request.
10. Government and Third-Party Fees
Government fees, free-zone charges, immigration fees, banking charges, courier charges, medical examination fees, insurance costs, and other third-party charges may change without notice.
Where such charges change after a quotation has been issued, the applicable updated amount may be payable by the client.
11. No Guarantee of Results
HMB provides professional assistance and administrative coordination but does not control decisions made by:
- UAE government authorities
- Free-zone authorities
- Immigration authorities
- Banks and financial institutions
- Embassies or consulates
- Regulatory authorities
- Other third-party organisations
Accordingly, HMB does not guarantee approval, issuance, acceptance, or a particular outcome where the decision rests with an external authority.
12. Compliance and Due Diligence
HMB may be required to conduct client identification, verification, due diligence, and compliance checks before or during the provision of services.
We may request additional information or documentation where required by applicable law, regulatory requirements, government procedures, banking requirements, or our internal compliance procedures.
We may decline or discontinue a service where required information cannot be satisfactorily verified or where continuing the engagement would create legal or compliance concerns.
13. Confidentiality
HMB will take reasonable measures to protect confidential client information in accordance with our Privacy Policy and applicable laws.
Clients should not send confidential documents through publicly accessible channels unless specifically instructed by HMB.
14. Intellectual Property
Unless otherwise stated, the content of hmbgroup.ae, including:
- Text
- Graphics
- Logos
- Images
- Designs
- Website layouts
- Marketing materials
- Documents and templates
is owned by or licensed to HMB and may not be reproduced, modified, distributed, or commercially exploited without prior written permission.
15. Third-Party Links
Our website may contain links to third-party websites or platforms.
These links are provided for convenience. HMB does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
16. Website Availability
We aim to keep our website available and functional; however, we do not guarantee uninterrupted access.
The website may occasionally be unavailable because of:
- Maintenance
- Technical issues
- Hosting problems
- Security incidents
- Network failures
- Third-party service interruptions
- Circumstances outside our reasonable control
17. Limitation of Liability
To the extent permitted by applicable law, HMB will not be responsible for losses arising from circumstances outside our reasonable control, including decisions, delays, rejections, or actions of government authorities, banks, free zones, immigration authorities, or other third parties.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable UAE law.
18. Force Majeure
HMB will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including government restrictions, regulatory changes, natural disasters, pandemics, war, civil unrest, telecommunications failures, cyber incidents, or major technical disruptions.
19. Changes to Services and Terms
HMB may update its services, website content, pricing, procedures, or these Terms & Conditions from time to time.
The latest version will be published on hmbgroup.ae and will show the applicable “Last Updated” date.
20. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
21. Governing Law
These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations of the relevant Emirate.
Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the competent courts of the UAE, unless otherwise required or agreed under applicable law.
22. Contact Us
For questions regarding these Terms & Conditions or our services, please contact:
HMB Corporate Services Provider L.L.C.
Website: hmbgroup.ae
Email: ridha@hmbgroup.ae
Phone: +971 55 586 8900
United Arab Emirates
Subject: Terms & Conditions Enquiry
Note: This is website-ready general terms content, but it should be reviewed by a UAE-qualified legal professional before publication, particularly your provisions on refunds, liability, dispute resolution, and specific regulated services.