HMB Corporate Services Provider L.L.C. (“HMB”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, hmbgroup.ae, or communicating with us regarding our business and corporate services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
This policy is intended to align with applicable UAE data-protection requirements, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data, subject to the law’s scope and any applicable sector-specific or free-zone requirements.
1. About HMB
HMB Corporate Services Provider L.L.C. provides corporate and business support services in the UAE, including:
- Company formation and business setup
- PRO services
- Visa processing and immigration support
- Corporate bank account support
- Business licensing and related government services
- Compliance and administrative support
- Tax and accounting-related services
Our website is:
2. Information We Collect
Depending on the service you request, we may collect information such as:
Personal Information
- Full name
- Email address
- Telephone/mobile number
- Nationality
- Residential or business address
- Passport or identification information
- Visa and Emirates ID information
- Other information required for government or business applications
Business Information
- Company name
- Business activity
- Trade licence information
- Shareholder and director information
- Corporate documents
- Bank account-related information
- Tax and compliance information
Website Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Website interaction information
- Approximate location information
- Referral and browsing information
3. How We Collect Information
We may collect information when you:
- Submit an enquiry or contact form
- Request a consultation
- Request company formation or PRO services
- Communicate with us by email, telephone, WhatsApp, or other communication channels
- Submit documents for processing
- Subscribe to communications or marketing materials
- Use or browse our website
We may also receive information from authorised representatives, business partners, government authorities, service providers, or other parties where necessary to provide requested services.
4. How We Use Your Information
We may use your personal and business information to:
- Respond to your enquiries
- Provide requested corporate services
- Process company formation and licensing applications
- Assist with visa and immigration procedures
- Provide PRO and government-related services
- Assist with corporate bank account applications
- Prepare and process required documentation
- Communicate with you regarding your application or service
- Maintain client records
- Meet legal, regulatory, accounting, and compliance obligations
- Prevent fraud, misuse, or unauthorised activity
- Improve our website, services, and customer experience
- Send service-related communications
- Send marketing communications where permitted and appropriate
We will only process personal information for lawful and legitimate purposes applicable to the relevant service or relationship. UAE data-protection legislation establishes requirements concerning the processing of personal data and provides specific circumstances in which processing may occur.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
Where necessary to provide our services, information may be shared with relevant parties, including:
- UAE government authorities
- Free-zone authorities
- Immigration and labour authorities
- Banks and financial institutions
- Professional advisers
- Technology and hosting providers
- Document-processing and administrative service providers
- Other authorised service providers involved in completing your requested service
We only share information where reasonably necessary for the relevant service, legal obligation, legitimate business purpose, or other applicable lawful basis.
6. Government and Third-Party Processing
Some HMB services require us to submit personal or business information to government authorities, free zones, banks, financial institutions, or other third parties.
Once information is submitted to an external organisation, that organisation may process the information according to its own privacy policy, regulatory requirements, and applicable laws.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Understand website traffic and usage
- Improve website performance
- Remember certain preferences
- Measure marketing and advertising performance
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Marketing Communications
Where permitted, HMB may use your contact information to provide information about our services, offers, updates, or business-related communications.
You may request to stop receiving marketing communications by contacting us or using the unsubscribe option included in applicable marketing emails.
Service-related communications, such as updates regarding an ongoing application or requested service, may still be sent where necessary.
9. Data Security
HMB takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.
Where documents containing sensitive information are submitted to us, we recommend using the secure communication or document-submission method provided by HMB rather than publicly sharing such information.
10. Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing requested services
- Maintaining client and business records
- Meeting contractual obligations
- Meeting legal, regulatory, tax, accounting, and compliance requirements
- Resolving disputes
- Protecting our legal rights
When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
11. Your Privacy Rights
Subject to applicable UAE law and any relevant exceptions, you may have rights concerning your personal information, including rights relating to:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Requests concerning processing of your personal information
- Withdrawal of consent where consent is the applicable basis for processing
- Requests concerning deletion or restriction where legally applicable
- Raising concerns regarding how your information is handled
Certain requests may be subject to legal, regulatory, contractual, or operational limitations.
To exercise a privacy-related right, contact us using the details below.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, banks, government portals, social-media platforms, or other external services.
HMB is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before submitting personal information.
13. Children’s Privacy
Our website and services are intended primarily for businesses, entrepreneurs, and adults.
We do not knowingly collect personal information from children for marketing or unrelated purposes. If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
14. International Data Transfers
Depending on the service, technology provider, government requirement, or business process involved, your information may be processed or stored outside the UAE.
Where applicable, HMB will take reasonable steps to ensure that such processing is conducted in accordance with applicable data-protection requirements.
15. Changes to This Privacy Policy
HMB may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal and regulatory requirements.
The updated version will be published on hmbgroup.ae with the revised “Last Updated” date.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
HMB Corporate Services Provider L.L.C.
Website: www.hmbgroup.ae
Email: ridha@hmbgroup.ae
Phone: +971 55 586 8900
United Arab Emirates
Privacy enquiries:
Please use the subject line “Privacy Request” when contacting us about your personal information.